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Case Study

Accelerating cloud value through journey to cloud roadmap and cloud capability strategy

GLOBAL FINANCIAL SERVICES COMPANY

Accelerating cloud value through journey to cloud roadmap and cloud capability strategy

Projects

GLOBAL FINANCIAL SERVICES COMPANY

Published

12 Jan 2024

A global financial institution headquartered in South Africa, they employ more than 50,000 people and generated about $8 billion in revenue (2021). Their primary revenue stream comes mainly from life insurance and banking activities. In undertaking a complete infrastructure reorganisation, the challenge came in ensuring that the company was prepared and equipped with the necessary skills for cloud migration and able to continue running existing and new applications in the cloud.

Key Challenges

Challenges of leadership reinforcement and alignment of organisation’s journey to cloud
Lack of visibility on employees’ cloud training status
Lack of a clearly defined process for employees’ training pathway & unclear direction on future roles, role-based training required and little support in the transition

Our Solution & Strategies

Compiled training data on employees and built automated data visualisation report dashboards using PowerBI
Defined and developed the journey capability roadmap for > 2,500 engineers
Designed Migration Training Process and tailored learning pathways
Worked with C-Suite and business unit leaders to define role mapping and learning pathway for future cloud-state
Created a communications and behaviour strategy for deployment

Impact & Results

Created visibility for leaders to track training status of 2,500 employees to identify capability gaps
Integrated seamless learning process for cloud migrations, making sure that the right people have the right skills and training to best contribute to the cloud migrations
2,500 Engineers & Leaders informed & endorsed new behavioural approach to cloud training
A well-defined set of tailored pathways for employee’s transition into their future cloud roles

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