A company with a legacy of floricultural excellence, with more than a century in the making. By uniting the world’s top breeders under one distinctive brand, it blends traditional techniques and emerging technologies to provide the largest selection of superior flowers and plants on earth. Globally accessible and locally embedded, it continues to be at the forefront of its industry while bringing stability and opportunity to its partners and associates worldwide
The ask was to support the organisation to identify barriers to staff retention and propose solutions. A number of issues were identified across the employee journey and the wider organisational culture. The team collaborated with business leaders to re-design the end-to-end experience and co-create a series of micro-interventions.